How do I report a problem?

How do I report a problem?

Incidents such as someone bullying you in game, or trying to get you to reveal your password or other confidential information. You may also witness sexually explicit behaviour or chat taking place. This type of behaviour should not be happening and should be reported using the 'Call for Help' tool. If you are worried, you can also let an adult know what's going on or contact one of the helplines.

By reporting these incidents to our moderation team, they can take action.

How do I report something?

To get help while playing, simply click on 'Help'  at the top right of your screen in Habbo.
Remember that the 'Emergency Help' option only to be used in a genuine emergency service only, and abusing it may lead to your account being banned.

What else can I do?

If someone is annoying you on Habbo you should use the IGNORE button to filter out their chat. If they are in a room you own/have rights in, you can also kick them out, and ban them temporarily.

How do I report an inappropriate Group Forum post or thread?

Group owners and members with admin rights can hide inappropriate posts or even entire threads. They are responsible for running their Forums according to the Habbo Way.

To report more urgent cases, you can click on the exclamation mark icon to the right of the post/thread.

How to report an inappropriate Selfie?

If you find an inappropriate Selfie image or text that doesn't follow the Habbo Way, click on the flag icon in the bottom left corner of the image to report this Selfie.


Remember, the "Call For Help" is for emergencies only! If you abuse it, you may be banned from Habbo.

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