How can I keep my computer secure?

The following tips will help you to keep your computer and therefore your Habbo account, secure:

Keep your system updated
Windows often release service packs and patches which update the security of your system. Make sure that you check Windows Update http://windowsupdate.microsoft.com/ frequently to download the latest patches.

Use a firewall program
A firewall is a program which acts as a barrier between your computer and the Internet; it allows connections which are safe and blocks those which are not.

Some free firewall programs include:
Comodo Personal Firewall

Install anti-virus
Everyone who has a computer should have anti-virus software, but it's not enough to simply install the software and forget about it. If you don't regularly update the virus signatures of your software it will be become less and less efficient and will start letting nasty files through to your computer. Most anti-virus programs have an auto-update function, so it's usually just a case of making sure you enable it! You should also set your software to scan as many things as possible, especially incoming emails and all files you receive.

It's always a good idea to scan your computer in Safe Mode as some nasty files bury themselves in your system when it's running normally and even if removed, can reappear next time you start up your PC. You can get into Safe Mode by rebooting your computer and pressing F8 until you see a menu. If you're intending to use online scans then you may need to select the 'Safe Mode with Networking' option from the menu which will enable you to access the Internet.
Many people don't realise that no single anti-virus program can detect all Trojans, viruses and keyloggers.

That is why it's always a good idea to have one main program on your computer but to also do regular checks with a few of the many free online scans:

Kaspersky free scan
Avast Internet Security
Microsoft Security Essentials

Anti-virus will help you rid your computer of files such as viruses and Trojans, but not all of them will detect other malicious files such as keyloggers or dialers. For this reason it's wise to run anti-spyware on top of your anti-virus and keep it regularly updated.

Some great free anti-spyware programs include:
AVG (the Free version)

or:

AVG Anti-spyware
Spybot Search & Destroy
Windows Defender
Malwarebytes Anti-Malware

Protecting your passwords
You step away from Habbo to get yourself a drink and the next thing you know your little brother has jumped on and got you permanently banned. Leaving Habbo open and unattended is a common mistake, but one that's easily prevented.

If you are going to be away from your computer for a brief time, either sign out of your Habbo Hotel or put a password on your screen saver and activate it before you go. Screen saver settings can be found by right clicking on your desktop and selecting Properties and then Screen Saver.

How do I get rid of a keylogger?

A keylogger is a virus sent by a file to your computer. If you have opened that file, it is possible that you have a keylogger on your machine. A keylogger records everything you type and sends it to the person who originally sent you the file. So then they get your Habbo password, credit card numbers and even conversations.

You need anti virus software to get rid of keyloggers and it is vital you have up to date software if you use the internet. If you have anti virus software, make sure it is up to date and run a full scan. If it does not detect the keylogger, go to the software website and read about what to do there.

While there are many excellent anti virus programs on the market, no ONE program has proven to be able to identify all viruses, keyloggers and other malware. We have found AVG to be a highly reliable anti virus program, but we recommend you consider running several anti virus programs if you believe you have a keylogger.
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