As there are so many different browsers being used, we cannot give you specific information on how to clear your cache. For your specific brower, we recommend you doing a google search using the words 'Clearing cache on *enter browser' This will then bring up adequate instructions on how to clear your cache. We also recommend that you ask for help with doing anything to your computer.
Below are instructions for Firefox.
- Click on tools
- Click on clear recent history
- Select at the top how far back you want to clear the items
- Then select which items you would like to clear
- Then click clear now
We'd advise to then close down Firefox and reopen it.