Prepaid vouchers in SG/PH/MY


Where can I buy prepaid vouchers from?

There are various locations you can buy prepaid vouchers from. For more information on your countries retailers, and to buy prepaid vouchers, please visit the website’s Shop page, click the ‘Prepaid’ tab at the top of the page and then select your country from the drop down menu in the top right hand corner of the page.


I enter my voucher code (PIN) and receive an "error' message. What's wrong?

You may be entering the code incorrectly. Some letters or numbers may look like other letters or numbers. Here are the most frequently mistaken characters:

B and 8

D and 0

G and 6

g and 9

q and 9

Z and 2

Please note that codes never include the following letters: i, l, o, w. Make sure to enter your code without spaces.

If you are sure you are entering your code correctly and still receiving the error message, please contact the Help Tool.


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